SBI recruitment Customer Relationship Executives

Online applications are invited from eligible Indian citizens for appointment as Customer Relationship Executives (PB) on contract basis for 2 years in SBI, SBBJ, SBH & SBT. State Bank of India (SBI), State Bank of Bikaner & Jaipur (SBBJ), State Bank of Hyderabad (SBH) & State Bank of Travancore (SBT) wish to recruit bright, relationship building and energetic Customer Relationship Executives (CRE-PB) having flair and experience for marketing banking products to their Personal Banking Segment Customers. The vacancies are as under which may vary as per the requirement of the Bank.

Age Requirement: The minimum age for the post is 21 years and maximum 28 years. (Relaxation in upper age limit for SC/ST/OBC/PWD Category candidates is applicable as per Government of India Guidelines). As the job involves extensive outdoor travelling, only one arm affected (L or R) or one leg affected (L or R) PWD candidates, if their mobility is not restricted, may also apply.

Educational Qualifications:- (i) Graduation in Arts/ Science/ Commerce with 50%marks.,(ii) Knowledge in Computers (Ms-Office i.e. Ms-Word, Ms-Excel, ppt, use of Internet Surfing etc) is essential. Preferred. (i) Any additional Degree or 2 years Post Graduate Diploma in Business Management with Marketing/ Financial Management subject from recognised university. Or Certified Financial Analyst/ Chartered Accountant/ Certified Financial Planner from recognised bodies. Or Diploma in Management with Marketing / Financial Management subject.(ii) Candidates who possess AMFI and IRDA certificates, other wise conditions laid down in para 2 of General Information (GI) will be applicable.

Experience:- Candidate should have minimum two years field experience in the marketing of Financial products and services for Banks, Mutual Funds, Insurance companies, NBFCs etc. Additional experience beyond 2 years will be preferred. Telemarketing experience and agency of Mutual fund / LIC / GIC will not be counted as experience.

Period of Contractual appointment:-Selected candidates will be appointed on contract basis initially for 2 yrs. and performance will be reviewed after every 6 months. The contract may be further renewed depending on the needs of the bank and suitability of the officer.

Remuneration:- Rs. 3.00 Lacs p.a. on CTC basis of which, Fixed Pay (70%) and Variable Pay (30%) subject to achievement of a specific targets. Also see General Information (GI) No. 2.

Selection:- Stage 1 : Candidates will be called for written test / online test at selected centres i.e. at Ahmedabad, Bangalore, Bhopal, Bhubneswar, Chandigarh, Chennai, Guwahati, Hyderabad, Kolkata, Lucknow, Mumbai, New Delhi, Patna and Cochin. The bank however, reserves the right to add, delete or allot any centres at it discretion. The test will be objective type covering topics of English language, General Knowledge and Computer. This test will be of qualifying nature. The marks secured will not be added for final selection. Candidate have to score minimum qualifying marks in these papers. The question paper will be bilingual i.e. in Hindi & English. The marks obtained in these papers will not affect the merit list. (Stage 2):- The candidates scoring high enough in the test will be called in the ratio of 3:1 as per, the Bank’s decision, for interviews at different LHO centres. 75 marks have been alloted for interview, 16 marks for additional qualifications and 9 marks for experience. Those candidates, who score minimum 40% (35% for SC/ST/ PWD) marks out of 75 marks in the interview as well as out of total 100 marks i.e. interview additional qualification and experience marks and also fullfilling the eligibility criteria, will be considered for drawing of merit list. Merit list will be drawn up based on interview, qualifications & experience marks. Candidates will be selected (category wise) in descending order of merit based on the vacancies.

Job Profile:- (i.)Expected to provide personalized services and build lasting relationships with higher-end customers in his portfolio. Should aim to get their maximum share of bankable business to our Bank. (ii) Responsible for marketing of various group products of the Bank and to cross sales / up sale for greater share in the wallet of the customer. (iii) Responsible for increasing business by improving product utilization ratio of the existing customers and by regularly adding new high value customers to his portfolio. (iv) Primarily outbound and should spend>60% of his time in building relationships in meeting customers existing/ potential at the place of their choice.

How to Apply:- Candidates are required to visit SBI website and download a speciman cash voucher and thereafter visit any CBS Branch of State Bank of India and pay the amount of prescribed fees and get receipt from the branch. The candidates are required to apply online through website www.statebankofindia.com or www.sbi.co.in No other means/mode of application will be accepted. The last date of registering applications on-line is 19.12.2008. Application registration on our website will be open from 24.11.2008 to 19.12.2008.

Note : The Bank would be analyzing the responses of a candidate with other appeared candidates to detect patterns of similarity. On the basis of such an analysis, if it is suspected that the responses have been shared and scores obtained are not genuine/valid, the Bank reserves the right to cancel his/her candidature.

Last Date for Depositing Fee and Registration of Application online:- 19.12.2008 (Including far flung areas.). Date of Written Test:- 01.02.2009

The Site is not liable for printing error, if any. Please visit our Official Websites : www.statebankofindia.com or www.sbi.co.in