MANAGEMENT UPDATE - WATCH YOUR DISTANCE

December 12, 2006

Kelley Holland takes a look at some of the challenges executives have to face with long distance management

Maybe a recent episode of Project Runway was especially good, or the football game went into overtime and ended on an amazing play. Maybe you only have fresh gossip to share. Whatever the reason, you and your colleagues [...]

BPOs get tough with job hoppers

December 6, 2006

New Delhi: The BPO industry is taking tough steps to stall attrition. Companies are now demanding that employees who want to quit should pay back training charges.

It seems showering staff with benefits and world-class facilities isn’t stopping attrition at BPOs. So they are adopting a tough stance.

Genpact, a leading BPO firm, wants employees who quit [...]

Avoid being a “cross-cultural casualty

November 28, 2006

Here is a do-it- yourself, cross- cultural, training

You have a spacious house, twice the size of your apartment back home, an airline ticket and a work permit. Your children have secured places in the international school. You are ready — as ready as possible — for your international assignment. Right?

Maybe, maybe not.

While companies do an [...]

INSIGHT - Six Sigma to success

November 28, 2006

This management philosophy has become a crucial factor in organisational growth

Globalisation and instant access to information, products, and services has redefined the way companies function — old business models no longer work. Organisations must delight their customers and constantly look for new ways to exceed their expectations. But how do they do it? The answer [...]

CAREERTRENDZ - The warning signs

November 28, 2006

It is best to be watchful of signs that tip you off about possible changes in your career graph.
To read between the lines or watch out for warning signs are not skills that many of us work at. But this skill can spare us many moments of agony and indecision and help us to plan [...]